How to pay?
Here you will find all the ways to pay for TEL services:
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Payment through QIWI terminals
QIWI payment terminals are easy to see, thanks to three large buttons on the screen and a friendly kiwi bird helping with the payment process. Whatever city or town you are in Russia, chances are you have a QIWI terminal within a walking distance. They work day and night and can be used to pay for all your day-to-day needs. Making payments through QIWI is easy and intuitive: just press 3 to 5 buttons, enter payment detail, insert bank notes and get a receipt. The payment process takes 2-3 minutes. More than 60% of the people in Russia use QIWI terminals regularly.
Commission is charged by the terminal owner and can be anywhere between 0% and 5%.
You can find your payment code for QIWI terminals in your Personal Cabinet.
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Payment through Plat-Forma terminals
Cash and cards accepted, no commission.
More than 500 terminals all over Russia.
All ruble notes are accepted, along with Visa and MasterCard cards. Minimum payment is just 10 RUB.
Round-the-clock operation and fast transaction speeds.
You can find your payment code for terminals in your Personal Cabinet.
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Payment via Moscow Credit Bank terminals
Cash and cards accepted, no commission.
More than 500 terminals all over Russia.
All ruble notes are accepted, along with Visa and MasterCard cards. Minimum payment is just 10 RUB.
Round-the-clock operation and fast transaction speeds.
You can find your payment code for terminals in your Personal Cabinet.
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E-cash and plastic card payments
You can top up your balance online from your Personal Cabinet, using PayMaster payment service. After you confirm your order, you will be redirected to secure PayMaster payment page, where you can enter payment detail. After successful payment, you will be sent an email with receipt containing dtsl about your order and payment identification.
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Payment via Leader terminals
Pay cash or cards with 0% commission. Addresses of self-service terminals. All ruble notes are accepted, along with Visa and MasterCard cards. Round-the-clock operation and fast transaction speeds.
You can find your payment code for terminals in your Personal Cabinet.
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Cash payments at TEL office
We accept cash payments at our office every business day from 10am to 5pm.
The payment will be credited to your account on the same day, after 7pm.
No commission is charged.
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Payment via a bank office
You can pay via any bank that accepts payments, by providing the teller our account details. The funds are credited to your account within five business days. The commission depends on the tariffs of the bank you use.
You can find your Customer ID in your Personal Cabinet.
If you have any questions, you can contact us by phone or online. Please see Q&A section for more information.